Our facility is now open but you are still required to pre-book your spot to access the pool and to attend Aqua Fitness, GroupX, and CrossFit classes. Pre-booking is not required to access the weight room and CrossFit Box. Inline with the City of Calgary's recreation centres mandate, masks must still be worn in common areas. Booking info

COVID-19 Pool Procedures

COVID-19 Pool Protocols


All members and guests must follow the procedures outlined below.

  • Do not come to the JCC if you have a fever, cough, sore throat, runny nose, shortness of breath, or are a close contact of a person who tested positive for COVID-19.
  • Time slots can be pre-booked online two days in advance for JCC members (login prior to booking your spot). The public can pre-book one day in advance for $10 per spot. No drop-ins are allowed.
  • Cancellations must be made online at least eight hours prior to the start time of your reserved spot – otherwise, a $5 cancellation fee will be applied to your account. How to cancel a booking.
  • Masks are mandatory at all times anywhere in the JCC, except when in the pool.
  • Upon arrival at the JCC you must sign-in at the desk near Customer Service, sanitize your hands, and confirm your reservation with the lifeguard.
  • Stay three meters apart from all other users, at all times.
  • Please arrive five minutes prior to your scheduled time.
  • Put your personal items (masks/jackets/bags/towels) in bins provided on the pool deck or in lockers in the change rooms. Shower head-to-toe.
  • Walk clockwise around the pool deck (towards the rock climbing wall).
  • Stand at the ‘wait here’ signs until your booking starts.
  • Enter and exit the pool using the stairs.
  • Upon exiting, walk clockwise around the pool towards change rooms.
  • Collect your personal items from the bins (lifeguards will move the bins closer to the change rooms).
  • Exit through the men’s or women’s change room.
  • Use the change room for a maximum of 15 minutes to change.

Thank you for your cooperation.