Re-Opening FAQs

Calgary JCC is Open!

Following Alberta Health Services guidelines, the Calgary JCC has re-opened in a phased approach to minimize the spread of COVID-19 and maintain a healthy and safe environment for everyone. Watch our re-opening video.

Our pool is now open for pre-booked lane and family swim, as well as pre-registered Aquafit classes. As of September 1, we are extending our building hours, adding more Aquafit and GroupX classes, and making additional time slots available in the weight room.

Spots may be booked online 48 hours in advance. Cancellations must be made online at least eight hours prior to the start time of your reserved spot – otherwise, a $5 cancellation fee will be applied to your account.

 

What You Need to Know

  • Upon arrival at the JCC main doors, a check-in process must be completed before entry: reservation confirmation, temperature check, hand sanitization, and health assessment. You will need to sign a waiver on your first visit only.
  • You will need to check out at the main doors before leaving the building.
  • You must maintain a two metre distance at all times while in the building.
  • Masks or face coverings must be worn in common areas of the building, but should NOT be worn when performing intense physical activities.
  • Please come to the JCC changed and ready to start your class. Change rooms and showers are only available to pool users.
  • Yoga / Fitness mats must be brought from home as they will not be provided.
  • Please bring your own water bottle as water fountains are only available for bottle refill.
  • Participants should arrive no more than five to 10 minutes before their class or reserved spot.
  • Karen’s Café is open for curbside pickup only. Visit them on Facebook to view their menu and for more details.

 

 

Building Hours

Effective September 1, 2020
Monday to Thursday: 6:00am to 8:00pm
Friday: 6:00am to 6:00pm
Saturday and Sunday: 9:00am to 5:00pm

 

 

Parking

When possible, leave a space between you and the next car to allow for physical distancing.

 

 

What are we Doing to Show Our Commitment to Your Safety?

  • The JCC is following all Alberta Health Services guidelines and recommendations.
  • All JCC staff are self-screening each day for COVID-19 symptoms and their temperature is taken before they begin work. Staff are required to wear masks at all times in common areas of the building.
  • The cleaning agents used to sanitize our facility and equipment are Alberta Health Services compliant to neutralize viruses, including COVID-19.
  • All fitness equipment will be cleaned and rotated after each use.
  • High touch point surfaces throughout the building will be cleaned frequently.
  • Capacity will be limited in each room.
  • Hand sanitizer will be provided throughout the facility.

 

 

Fitness Centre / Weight Room

Do I need to reserve a spot or can I just drop-in?
Capacity is limited to eight people at a time in the weight room so you must reserve your spot. Non-members can pre-book for $10 per spot. Spots may be booked online, 48 hours in advance. Cancellations must be made online at least eight hours prior to the start time of your reserved spot – otherwise, a $5 cancellation fee will be applied to your account.

What about physical distancing?
Staff will remind participants to be aware of and practice physical distancing, in addition to maintaining at least two metres of separation in the class setting. Some of our equipment will be closed each day and rotated for use throughout the week. Only the weight room will be accessible, the lower fitness area will be reserved for classes.

Do I need to wear a mask?
Masks or face coverings must be worn in common areas of the building, but should NOT be worn when performing intense physical activities.

What about cleaning protocols?
Hand sanitizer and disinfectant will be freely available to staff and participants. There will be a shut down between hourly workout slots to clean the room. For participants using hand weights, please place weights in the marked area after usage.

 

 

GroupX

Do I need to reserve a spot or can I just drop-in?
Capacity is limited in each class so reservations are required. Non-members can pre-book for $10 per class. Spots may be booked online, 48 hours in advance. Cancellations must be made online at least eight hours prior to the start time of your reserved class – otherwise, a $5 cancellation fee will be applied to your account.

What about physical distancing?
Staff will remind participants to be aware of and practice physical distancing, in addition to maintaining at least two metres of separation in the class setting. Distancing floor markers will be positioned in the GroupX Studio and Auditorium. Each participant will have their own exercise area. Spin bikes will be separated by at least three metres.

Do I need to wear a mask?
Masks or face coverings must be worn in common areas of the building, but should NOT be worn when performing intense physical activities. A mask can be worn for lower intensity activities such as yoga and Pilates but is not required if you are able to maintain physical distancing.

Do I need to bring my own mat for yoga and Pilates?
Yes, please bring your own mat for any classes that require one.

What about cleaning protocols?
Hand sanitizer and disinfectant will be freely available to staff and participants. There will be a shut down between classes to clean each room. For participants using hand weights, please place weights in the marked area after usage.

Will fans be turned on during classes?
No, fans will not be operating during any classes as per Alberta Health Services guidelines.

 

 

CrossFit

Do I need a CrossFit membership?
Starting September 1, 2020, you will need to purchase a CrossFit membership (call Customer Service at 403-253-8600, ext.0) to attend the classes:

Monthly unlimited individual membership
$85 for JCC members and $185 for the public

Monthly unlimited couples membership
$135 for JCC members and $295 for the public

Drop-in for one class is $18 for JCC members and $25 for the public.

You can attend a trial class for only $5 and sign-up for your first month of unlimited classes for $100.

Do I need to reserve a spot or can I just drop-in?
Capacity is limited to five people at a time in the CrossFit room so you must reserve your spot. Spots may be booked online, 48 hours in advance. Cancellations must be made online at least eight hours prior to the start time of your reserved spot – otherwise, a $5 cancellation fee will be applied to your account.

What about physical distancing?
Staff will remind participants to be aware of and practice physical distancing, maintaining at least two metres of separation in the class setting. Distancing floor markers are positioned on the CrossFit room floor and each participant will have their own exercise area.

Do I need to wear a mask?
Masks or face coverings must be worn in common areas of the building, but should NOT be worn when performing intense physical activities.

What about cleaning protocols?
Hand sanitizer and disinfectant will be freely available to staff and participants. The room will be cleaned after each class.

Will fans be turned on during classes?
No, fans will not be operating in any classes as per Alberta Health Services guidelines.

 

Aquatics Centre

Do I need to reserve a spot or can I just drop-in?
Capacity is limited to five lanes for lane swimming, three lanes for family swim, and 10 people for Aquafit classes. Non-members can pre-book a lane or a class for $10 per spot or class. Spots may be booked online, 48 hours in advance. Cancellations must be made online at least eight hours prior to the start time of your reserved spot – otherwise, a $5 cancellation fee will be applied to your account.

How many people can be in each lanes?
Up to three people from the same household can swim in the same lane for lane swimming. More than three people are allowed for family swim but they must be from the same household.

Are the change rooms and showers open?
The change rooms and showers are only available to pool users. You are allowed to arrive 10 minutes prior to your booking time to get changed in the locker room. You will have 20 minutes to shower and change before leaving the JCC. The universal change room will be open to families only.

What about physical distancing?
Staff will remind participants to be aware of and practice physical distancing, maintaining at least two metres of separation on deck. The pool deck will be one way, so turn right when entering the pool area. You need to wait in the designated area on the pool deck until a lifeguard assigns you to a lane. We ask that you try staying in the middle of the lane while swimming.

Do I need to wear a mask?
Masks or face coverings must be worn in common areas of the building. However, they are not required on the pool deck but you are required to maintain physical distancing. You can store your mask in your locker.

What about cleaning protocols?
Hand sanitizer and disinfectant will be freely available to staff and participants. The pool deck and change rooms will be cleaned after each class and lane bookings.

 

 

Is Karen’s Café Open?

Karen’s Café is open for curbside pick-up and takeout only. Business hours are:
Monday to Wednesday: 11:00am – 2:00pm
Thursday: 11:00am – 6:00pm
Friday: 10:00am – 1:00pm
Email or text 403-471-7098 (preference) to order.
Visit Karen’s on Facebook or Instagram for menu and details.